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Terms & Conditions

Luxury Rental Experience — Seamless & Stress-Free

We take pride in providing a truly effortless and elegant experience, from your initial inquiry to the moment your celebration comes to life.

 

Here’s everything you need to know about renting our luxury florals:

Your Rental Includes
The rental price covers the use of the item(s), professional delivery, and a full setup at a single location. Each piece is handled with meticulous care to ensure it arrives flawlessly. 

Delivery & Collection
Complimentary delivery is provided within HRM, with collection scheduled on the same day by 9:00 PM. Should your venue fall outside this range, or if collection is required later in the evening, additional fees may apply—simply contact us to discuss arrangements. 

Placement & Movement

Our team coordinates directly with your venue whenever possible to provide seamless delivery, setup, storage, repurposing, and teardown of all rental items at the location specified in your rental agreement. It is your responsibility to ensure the accuracy and accessibility of the provided address. Please confirm with your venue that our pieces will fit in the desired location. We are not responsible if rental items do not fully fit in your home or venue.

Many of our structures—such as arches and pillars—are substantial in size and require careful disassembly and reassembly by our trained team. To ensure safety, maintain insurance coverage, and preserve the integrity of each design, only our team may handle, move, or alter the arrangements. Unauthorized movement is not permitted.

 

Additional setup fees may apply if items need to be moved between locations during the event. If your ceremony and reception take place at the same venue, repurposing of floral arrangements is complementary.

Ceremony flowers can be repurposed for the reception in various ways, such as:

  • Arches relocated behind the sweetheart table or cake table

  • Aisle flowers moved to:

    • The front of the sweetheart or cake table (floor level only; not on table surfaces due to size and design)

    • Stairways

    • Mantles

    • Welcome sign area

    • Other suitable locations determined during setup

Damage or Loss

You are responsible for any damage to or loss of the rented floral arrangements during the rental period. In case of damage or loss beyond normal wear and tear, you may be charged for repair or replacement costs. 

Liability

We are not responsible for any delays, failure to deliver, or inability to fulfill this contract due to circumstances beyond our reasonable control, including but not limited to illness, accidents, extreme weather conditions, natural disasters, transportation disruptions, or other unforeseen events. In the event that we are unable to fulfill our obligations, we will make reasonable efforts to find a suitable replacement or offer a refund. However, our liability is limited solely to the amount paid under this contract, and we are not responsible for any indirect or consequential damages arising from such circumstances.

Viewing Our Collection
Due to the scale of our pieces, we are unable to bring them to private appointments. Instead, we provide detailed photos and videos so you can select your floral pieces with confidence. We also host open houses at select venues, offering the perfect opportunity to see our designs in person. If you have a special request, we are happy to accommodate.

Customization Options
While we are not offering full custom floral designs at this time, we can enhance our arches and pillars with additional colored blooms without altering the existing composition. Please contact us for any specific requests—we are delighted to collaborate.

Cancellations

We understand that wedding plans can change.

To ensure fairness and accommodate preparation time, our cancellation policy is as follows:

30+ days before the rental date: Full refund.

14–29 days before the rental date: 50% refund.

0–13 days before the rental date: No refund.​

 

By using our Services, you acknowledge that you have read, understood, and agree to these

Terms and Conditions. We reserve the right to terminate the rental agreement for violation of these Terms.

Our goal is to make your experience as luxurious, effortless, and unforgettable as the day itself. We are dedicated to providing impeccable service and exquisite floral designs, allowing you to enjoy every moment of your celebration.

Thank you for choosing us—your timeless floral experience awaits.

© 2025 East Coast Blossom Inc., Nova Scotia, Canada

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